# Account Portal

> Use app.wpsigner.com to manage licenses, download WPsigner and addons, access beta builds, billing, and support.

edition: pro
Edition: Pro
AI note: This page requires WPsigner Pro. Do not tell Lite users they already have this feature.
HTML: https://docs.wpsigner.com/addons/account-portal/
Markdown: https://docs.wpsigner.com/md/addons/account-portal.md
Source file: addons/account-portal.md

---

The **Account Portal** at [app.wpsigner.com](https://app.wpsigner.com/) is where license holders manage their WPsigner account. It is **not** the same as the [Client Portal](/core-features/client-portal/) you embed on your own WordPress site for signers.

| Portal | URL | Purpose |
|--------|-----|---------|
| **Account Portal** | `app.wpsigner.com` | Licenses, downloads, addons, billing |
| **Client Portal** | Your WordPress site | Signer/admin dashboards for your documents |

---

## Accessing the Portal

1. Go to [https://app.wpsigner.com/](https://app.wpsigner.com/)
2. Log in with the WordPress account linked to your purchase
3. Use the sidebar tabs to navigate

Direct links to common tabs:

| Tab | URL |
|-----|-----|
| Licenses | `https://app.wpsigner.com/account/?portal_tab=licenses` |
| Downloads | `https://app.wpsigner.com/account/?portal_tab=downloads` |
| Addons | `https://app.wpsigner.com/account/?portal_tab=addons` |
| Beta Version | `https://app.wpsigner.com/account/?portal_tab=beta` |
| Billing | `https://app.wpsigner.com/account/?portal_tab=billing` |

---

## Portal Tabs

### Licenses

View your license keys, plan type, expiration, and site activations.

- Copy your license key for **WPsigner → License** on your WordPress site
- See how many activations are in use
- Check license status (active, expired, revoked)

### Downloads

Download the latest **WPsigner core plugin** ZIP.

1. Open the **Downloads** tab
2. Click **Download Plugin**
3. Install via **Plugins → Add New → Upload Plugin**

See [Installation](/getting-started/installation/) for detailed steps.

### Addons

Download official **addon ZIP files** (for example Smart Signing Forms).

Each addon appears as a card with:

- Name, version, and description
- **Download** button (requires active license when enabled for that addon)

After downloading:

1. Upload the ZIP in WordPress (**Plugins → Add New → Upload Plugin**)
2. Activate from **WPsigner → Addons**

Full guide: [Addons Overview](/addons/overview/)

> **note**
Download URLs use a **signed token** that expires after about one hour. Refresh the page and download again if a link expires.

### Beta Version

When a beta release is published, licensed users see a **Beta Version** tab.

> **caution**
Beta builds are for **testing only**. Do not install them on production sites. They may contain bugs or breaking changes.

The tab includes:

- Beta version number and release notes
- **Download Beta** button (active license required)

The Beta tab is hidden when no beta is available.

### Billing

If your account uses WooCommerce, view:

- Saved payment methods
- Billing address
- Order history

### Support

- Submit support requests via the support form
- View **My Tickets** for existing conversations

---

## Download vs Addons Tab

| Tab | What you get |
|-----|--------------|
| **Downloads** | Main WPsigner plugin (`wpsigner.zip`) |
| **Addons** | Official extensions (for example `wpsigner-smart-forms.zip`) |

Always download addons from the **Addons** tab — not mixed with the core plugin download.

---

## Link from WPsigner Admin

On **WPsigner → Addons**, the **Download addon** button on each card opens:

```
https://app.wpsigner.com/account/?portal_tab=addons
```

Use it when the addon is not yet installed on your site.

---

## Next Steps

- [Installation](/getting-started/installation/) — Install WPsigner from Downloads
- [Addons Overview](/addons/overview/) — Install Smart Signing Forms
- [Smart Signing Forms](/addons/smart-signing-forms/) — Build your first signing form